"I have had a great experience working with Michele and her team. I spoke with two other companies before deciding on RPM as my property manager and I am very glad I did. Michele always returns my phone calls with information that is accurate and necessary for me to make a good decision. Some days I feel like I am her only customer. A property manager is supposed to make your life easier when dealing with the daunting task of renting out your house. Michele has done just that for me and makes me feel like my money is well spent."
- N. Barnhouse
"Best decision we made was choosing this company as our Property Management Company. Despite the time difference and distance, RPM has been very easy to work with. They are very experienced and have our best interests but are also very good to the tenants. They are worth every penny. We don't have to do anything. They deal directly with the tenant, collect the rent, take care of maintenance issues and their follow up is amazing. Michele from RPM has sent me emails during the evenings and Sundays....I don't think she takes a day off! They use the best technology to do all of our required signatures electronically which is great to not have to worry about faxing and mailing. They are also great about finding new renters. Our current renters were ending their lease and they found new renters immediately so there was no disruption in the monthly rent payments. I highly recommend RPM!"
- N. J. Zipsie
"With two months prep time, I found out that I was deploying with my Army unit. Michele and staff at RPM Direct LLC exceeded all of my expectations managing the property leading up to the deployment and while I was away. In addition, I had limited constraints about how I wanted to handle the situation, and RPM Direct was able to accommodate me every step of the way. There are so many things that can distract you while overseas, and I never once had to worry about my house. It was such an enormous burden completely lifted off of my shoulders and I am so grateful for everything they have done."
- B. Scanlon
"Michele - I want to thank you for your professionalism and your kindness. This is not the end, I may come back to your business again or send someone else for your business and I would like to be welcomed."
- O. Keita
"RPM was simply awesome when I had them. Prompt, professional and always found a tenant for me. I highly recommend Michele and her team to anyone in the NOVA area."
- Resident Testimonial
"I recommended RPM Direct to a couple of my clients and they did a great job. They thought of creative ways to market the property based in the type of property and what client base might be more inclined to consider the property. For instance if it was near a military base so they marketed not only through regular MLS but also to military sites or in one case there was a dog run in the backyard so they marketed to area kennels and pet related businesses. I nor my client never had to wait long for a response, if I had to leave a message usually within 30 minutes or less I received a return call during business hours, within 2 hours after business hours. I felt they did a great job with keeping my client in the loop and making sure they had a potential renter that put my client in the best possible position. I would highly recommend RPMDirect."
- W. Lee
"Johnny just left and he is awesome! He fixed my issue with the garage door and winterized the house too. He is definitely an asset to RPM."
- Resident Testimonial
"We are loving all of the space that we have in our new home, and finally getting close to having it all unpacked. You guys have also been a joy to work with thus far... Looking forward to continuing the relationship, and we will definitely be recommending your company to our friends as a need arises."
- M. Gonzalez
"Michele - You run a great ship and were always ready to help when necessary. Thanks for everything."
- J. Agner
"I just moved to the east coast and contacted Beth Grant of RPM Direct LLC for assistance. Beth is very professional and very down to earth. She showed me several properties over a couple of weeks. Beth is very perceptive and intuitive. The house that Beth picked out for me was PERFECT!!! I absolutely love the area and the house. Beth also reviewed the leasing contract and corrected the errors made by another rental agency agent. Beth is AMAZING!!! I would recommend her to anyone needing to rent or purchase their dream home."
- Resident Testimonial