All of our employees have read and EMBRACED this phenomenal book and the perspectives that it promotes. Our employees are committed to the following habits:
- THE FIRST HABIT: Amazing People Show Up Ready to Amaze – Our staff is ready to provide excellent service to our landlords, tenants, and applicants every day! We show up on time (or early), we love our jobs, and we know that our level of responsiveness has a huge impact on our landlords’ bottom line and on our tenants’ sense of “home”.
- THE SECOND HABIT: Amazing People are Proactive – We focus on anticipating future needs and risks. Therefore, during the fall and winter months, our staff is working on ways to improve all of our processes…upgrading our software, automating manual processes, hiring new vendors, finding ways to do everything better so we can be ready to roll for the spring rental demand!
- THE THIRD HABIT: Amazing People Want Feedback (The good, the bad and the ugly!) – Our maintenance system requests feedback for every completed work order. We love your...